PC & Network Consulting

(707) 570-1180

Support

Use the options below for remote assistance, or call if you prefer to speak with someone first.

Single Support Session

Start a single support session

Install Remote Support Client

Install PcNet Remote Support

Download and run the installer. Allow the Windows permission prompt when it appears. No other questions should be asked.

If Windows blocks the file, choose More info, then Run anyway.

Before Connecting

  • Have a brief description of the problem ready.
  • Note any recent changes (software installs, Windows updates, network changes).
  • If possible, be at the computer that needs attention.

Prefer to talk first? Call (707) 570-1180.